If the recipient address is in the UK, USA, Germany, France, Hong Kong, Taiwan, Australia, Canada, Austria or Denmark, please contact us. Your parcel may be lost in transit, severely delayed or returned to sender.
For all other countries please see below for what a typical delivery time frame will be like:
- Day 1-2 Acceptance/In Origin
- Day 2-3 Departure from outward office of exchange/Exporting
- Day 2-4 Pending Custom clearance/Exporting
After exporting/departure, the shipping status will not be updated until the parcel arrives in the next location or in your local country. You will find the next update in 1-2 weeks (for most Europe and Asian countries) or 3-4 weeks for other countries such as (Norway, South Africa, India). For a delivery timetable according to your country, please see: https://objektsstore.com/pages/delivery-timetable
- Day 4-10 Arrival at inward office of exchange/In Destination
- Day 10-15 Pending Custom clearance/Importing
- Day 15-30 Domestic transport and last-mile delivery
If after 40 days your parcel has not delivered successfully, the parcel may be returned back to the sender or the parcel is considered missing at this point.
When your parcel arrives in your country, please contact your local courier for more information.
Remember to also check your local carrier’s website to see if they have more information (such as missed deliveries or if it’s waiting in the post office due to failed attempts etc). For a list of local carriers, please visit this page: https://objekts.zendesk.com/hc/en-gb/articles/360008834018
If you are anxious and you want to see examples of what a typical tracking will look like for your country, please email us at firstname.lastname@example.org Important: Please make sure the email Subject Line is "Tracking Update" so that your request goes to the correct department.
In light of the current COVID-19 situation developing across the globe, we expect an increase of around 10 business days (country dependant) arrival time.